1. About
This Privacy Policy describes how NetSky AI, Inc., d/b/a Veltrix, and its affiliates’ (collectively referred to in this Privacy Policy as “NetSky,” “Veltrix,” “we”, “us,” and “our”) collects, uses, and discloses your personal information both offline and on the websites, apps, and services where this Privacy Policy appears or is referenced. By engaging with us, you are agreeing to our collection, use, and disclosure of yourpersonal information as explained in this Privacy Policy.
2. Scope
This Privacy Policy applies to personal information processed by us, including on our websites (e.g.,www.veltrix.com and any other websites that we own or operate), our mobile applications, our application program interfaces, and our related online and offline offerings (collectively, the “Services”).
This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.
This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.
3. Personal Information We Collect
The personal information we collect depends on how you interact with our Services.
Information You Provide to Us
Account Information. When you create a Veltrix account, we collect the personal information you provide to us, such as your name, email address, country, company name, position, industry, phone number.
Payment Information. We use Stripe, Inc. and its affiliates("Stripe") to process payments, which involves us collecting and sharing certain personal information with Stripe toprocess a payment for the Services. This information may include your name, email address, billing address, banking information, payment card information, and other billing information. We do not collect or store full payment card numbers or CVC/CVV codes; these aretransmitted directly to Stripe, though we may retain limited card meta data and Stripe tokens for refunds and authorized payments.Stripe acts as our payment processor, with its processing governed byits own privacy policy (https://stripe.com/privacy).To manage the personal information collected and stored by Stripe,contact Stripe or visit https://support.stripe.com.
Communication Information. We collect personal information from yousuch as email address, phone number, mailing address, and preferenceswhen you request information about the Services, register for our newsletter, or otherwise communicate with us.
Customer Data. We collect and store financial data (suchas income statements, cash flow statements, balance sheets, andsimilar documentation), human resources data, legal data, and anyadditional information uploaded to the Services by you or received bythe Services through third-party platform integrations that youauthorize and connect to your account (“Customer Data”). Customer Data may include personal information, particularly that ofemployees, contractors, and other persons associated with Veltrix whoaccess or use the Services through the Customer’s account(“Authorized Users”) or whose information is contained with in data sources connected to the Services.
Usage Data. We collect and analyze data and otherinformation relating to the access, use, and performance of the Services (“Usage Data”). Examples of Usage Data include technicallogs, metadata, telemetry data, Technical Data, as defined below, andusage information about Customer Data, such as how many times it isaccessed. For clarity, Usage Data excludes Customer Data itself.Usage Data may include personal information such as information aboutyour interactions with other users.
Customer Service Information (including training and quality assurance). If you call or otherwise interact with Veltrix’s sales, customer service or support personnel, we collectthe information you provide to our representatives. In addition, wemay record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.
Information Collected Automatically (Technical information)
Automatic Data Collection. We collect certain informationautomatically when you use the Services. This information may includeyour Internet protocol (IP) address, user settings, MAC address,cookie identifiers and other unique identifiers, details about yourbrowser, operating system or device, location information (inferredfrom your IP address), internet service provider, pages that youvisit, information about the links you click, and information abouthow you interact with and use the Services.
Cookies, Pixel Tags/Web Beacons, and Analytics Information. We, as well as third parties that may provide content or other functionality on or in connection with the Services, may use cookies, pixel tags, local storage, and other technologies (“Tracking Technologies”) to automatically collect information through the Services. Tracking Technologies are essentially small data files placed on your device that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.
- Cookies. Cookies are small text files placed in device browsers to store their preferences. For more information about how to control what data are collected by cookies, see below in the “Your Choices” section.
- Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) isa piece of code embedded in the Services that collects informationabout engagement on the Services. The use of a pixel tag allows us torecord, for example, that a user has visited a particular web page.We may also include web beacons in e-mails to understand whethermessages have been opened, acted on, or forwarded.
Analytics. We use Google Analytics and other serviceproviders to collect and process analytics information on our Services. For more information about how Google uses data, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics’ collection and processing of data generated byyour use of our website by going tohttp://tools.google.com/dlpage/gaoptout.
Information from Other Sources
Veltrix Customers. If you use our Services on behalf of, or incollaboration with, an organization (e.g., your employer), thatorganization may provide us with information about you so that we can provision your account.
Third Party Services and Organizations. We may obtain information about you from other sources, Including from third party services and organizations. For example, if you access our Services through a third-partyservice, we may collect information about you from that third-party service that you have made available via your privacy settings.
Integrations. We offer the ability to connect the Services to third-party platforms and applications through application programming interfaces ("APIs") or similar connection methods (each, an "Integration"). When you authorize an Integration, the Services may collect and store data from the connected third-party platform on an ongoing or periodic basis for as long as the Integration remains active. Integrations may include, with out limitation, accounting and financial management platforms, project management tools, point-of-sale systems, customer relationship management platforms, analytics tools, and other business software applications. The types of data collected through Integrations will vary depending on the third-party platform and the permissions you grant, and may include financial records, transaction data, customer and contact information, project and operational data, personal information, and other business information. By authorizing an Integration, you represent and warrant that you have all necessary rights, permissions, and authority to share such data with the Services, and that doing so does not violate any agreement between you and the applicable third-party platform provider or any applicable law. We are not responsible for the practices, terms, or policies of any third-party platform, and your use of such platformsis governed by your separate agreement with the applicable provider.
Beta Features and Beta Integrations. We may, from time to time, make available features, functionalities, tools, Integrations, or other components of the Services that aredesignated as beta, pilot, preview, experimental, early access, orsimilarly labeled offerings ("Beta Features"), as further described in Section 2.10 of the Terms of Use. Your participation in the Beta Services Program is voluntary and is governed by the additional terms set forth in Section 2.10 of the Terms of Use. Beta Features are distinct from the generally available Services and may be under active development, testing, or evaluation. Beta Features may collect and process Customer Data, including personal information, in ways that differ from the generally available Services, and such processing may carry additional risks of data loss, corruption, or inaccuracy.
Where a Beta Feature involves a third-party platform Integration (a "Beta Integration"), data may be collected from the connected third-party platform through experimental APIs, untested data mappings, or preliminary data normalization processes that differ materially from those used by generally available Integrations. The categories of data accessed through a Beta Integration may differ from those accessed by a generally available Integration, and Beta Integrations may carry additional risks of error, incompleteness, duplication, misclassification, corruption, or loss beyond those applicable to generally available Integrations. Prior to your initial authorization of a Beta Integration, we will present you with a confirmation prompt or other reasonable mechanism requiring your affirmative acknowledgment of the applicable risks and terms, as described in Section 2.10(j)(vi) of the Terms of Use.
If you are eligible to receive compensation in connection with your participation in the Beta Services Program ("Beta Compensation"), we may collect additional personal information necessary to remit such compensation, including banking information, payment account details, and tax identification numbers. Any such information will be used solely for the purpose of processing and remitting Beta Compensation in accordance with Section 2.10(c) of theTerms of Use and applicable law.
Information You Provide to Us
Account Information. When you create a Veltrix account, we collect the personal information you provide to us, such as your name, email address, country, company name, position, industry, phone number.
Payment Information. We use Stripe, Inc. and its affiliates("Stripe") to process payments, which involves us collecting and sharing certain personal information with Stripe toprocess a payment for the Services. This information may include your name, email address, billing address, banking information, payment card information, and other billing information. We do not collect or store full payment card numbers or CVC/CVV codes; these aretransmitted directly to Stripe, though we may retain limited card meta data and Stripe tokens for refunds and authorized payments.Stripe acts as our payment processor, with its processing governed byits own privacy policy (https://stripe.com/privacy).To manage the personal information collected and stored by Stripe,contact Stripe or visit https://support.stripe.com.
Communication Information. We collect personal information from yousuch as email address, phone number, mailing address, and preferenceswhen you request information about the Services, register for our newsletter, or otherwise communicate with us.
Customer Data. We collect and store financial data (suchas income statements, cash flow statements, balance sheets, andsimilar documentation), human resources data, legal data, and anyadditional information uploaded to the Services by you or received bythe Services through third-party platform integrations that youauthorize and connect to your account (“Customer Data”). Customer Data may include personal information, particularly that ofemployees, contractors, and other persons associated with Veltrix whoaccess or use the Services through the Customer’s account(“Authorized Users”) or whose information is contained with in data sources connected to the Services.
Usage Data. We collect and analyze data and otherinformation relating to the access, use, and performance of the Services (“Usage Data”). Examples of Usage Data include technicallogs, metadata, telemetry data, Technical Data, as defined below, andusage information about Customer Data, such as how many times it isaccessed. For clarity, Usage Data excludes Customer Data itself.Usage Data may include personal information such as information aboutyour interactions with other users.
Customer Service Information (including training and quality assurance). If you call or otherwise interact with Veltrix’s sales, customer service or support personnel, we collectthe information you provide to our representatives. In addition, wemay record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.
Information Collected Automatically (Technical information)
Automatic Data Collection. We collect certain informationautomatically when you use the Services. This information may includeyour Internet protocol (IP) address, user settings, MAC address,cookie identifiers and other unique identifiers, details about yourbrowser, operating system or device, location information (inferredfrom your IP address), internet service provider, pages that youvisit, information about the links you click, and information abouthow you interact with and use the Services.
Cookies, Pixel Tags/Web Beacons, and Analytics Information. We, as well as third parties that may provide content or other functionality on or in connection with the Services, may use cookies, pixel tags, local storage, and other technologies (“Tracking Technologies”) to automatically collect information through the Services. Tracking Technologies are essentially small data files placed on your device that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.
- Cookies. Cookies are small text files placed in device browsers to store their preferences. For more information about how to control what data are collected by cookies, see below in the “Your Choices” section.
- Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) isa piece of code embedded in the Services that collects informationabout engagement on the Services. The use of a pixel tag allows us torecord, for example, that a user has visited a particular web page.We may also include web beacons in e-mails to understand whethermessages have been opened, acted on, or forwarded.
Analytics. We use Google Analytics and other serviceproviders to collect and process analytics information on our Services. For more information about how Google uses data, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics’ collection and processing of data generated byyour use of our website by going tohttp://tools.google.com/dlpage/gaoptout.
Information from Other Sources
Veltrix Customers. If you use our Services on behalf of, or incollaboration with, an organization (e.g., your employer), thatorganization may provide us with information about you so that we can provision your account.
Third Party Services and Organizations. We may obtain information about you from other sources, Including from third party services and organizations. For example, if you access our Services through a third-partyservice, we may collect information about you from that third-party service that you have made available via your privacy settings.
Integrations. We offer the ability to connect the Services to third-party platforms and applications through application programming interfaces ("APIs") or similar connection methods (each, an "Integration"). When you authorize an Integration, the Services may collect and store data from the connected third-party platform on an ongoing or periodic basis for as long as the Integration remains active. Integrations may include, with out limitation, accounting and financial management platforms, project management tools, point-of-sale systems, customer relationship management platforms, analytics tools, and other business software applications. The types of data collected through Integrations will vary depending on the third-party platform and the permissions you grant, and may include financial records, transaction data, customer and contact information, project and operational data, personal information, and other business information. By authorizing an Integration, you represent and warrant that you have all necessary rights, permissions, and authority to share such data with the Services, and that doing so does not violate any agreement between you and the applicable third-party platform provider or any applicable law. We are not responsible for the practices, terms, or policies of any third-party platform, and your use of such platformsis governed by your separate agreement with the applicable provider.
Beta Features and Beta Integrations. We may, from time to time, make available features, functionalities, tools, Integrations, or other components of the Services that aredesignated as beta, pilot, preview, experimental, early access, orsimilarly labeled offerings ("Beta Features"), as further described in Section 2.10 of the Terms of Use. Your participation in the Beta Services Program is voluntary and is governed by the additional terms set forth in Section 2.10 of the Terms of Use. Beta Features are distinct from the generally available Services and may be under active development, testing, or evaluation. Beta Features may collect and process Customer Data, including personal information, in ways that differ from the generally available Services, and such processing may carry additional risks of data loss, corruption, or inaccuracy.
Where a Beta Feature involves a third-party platform Integration (a "Beta Integration"), data may be collected from the connected third-party platform through experimental APIs, untested data mappings, or preliminary data normalization processes that differ materially from those used by generally available Integrations. The categories of data accessed through a Beta Integration may differ from those accessed by a generally available Integration, and Beta Integrations may carry additional risks of error, incompleteness, duplication, misclassification, corruption, or loss beyond those applicable to generally available Integrations. Prior to your initial authorization of a Beta Integration, we will present you with a confirmation prompt or other reasonable mechanism requiring your affirmative acknowledgment of the applicable risks and terms, as described in Section 2.10(j)(vi) of the Terms of Use.
If you are eligible to receive compensation in connection with your participation in the Beta Services Program ("Beta Compensation"), we may collect additional personal information necessary to remit such compensation, including banking information, payment account details, and tax identification numbers. Any such information will be used solely for the purpose of processing and remitting Beta Compensation in accordance with Section 2.10(c) of theTerms of Use and applicable law.
4. How We Use Your Information
We use your personal information for a variety of business purposes, including: as enumerated below.
1. Providing and managing the Services or information requested, such as:
- account creation;
- managing your information and account;
- responding to questions, comments, and other requests;
- processing payment cardand/or other financial information to facilitate your use of the Services;
- managing payments and recovery of debts due to us;
- providing access to certain areas,functionalities, and features of our Services, including the sharing of content with other users, and certain AI powered functionality;
- answering requests for customer or technical support;
- responding to requests in relation topersonal information processed about the individual; and
- fulfilling or meeting the reason you provided the information.
2. Communicating with you about your account, activities on our Services and Privacy Policy or Terms of Service changes.
3. Administering and protecting our business and Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, internal quality control and safety and hosting of data).
4. Test, develop, analyze, and improving our Services, including through the use of artificial intelligence. This includes processing of your Usage Data and or the Customer Data. When you use our Services, including AI-powered features, the data you provide—including Customer Data, prompts, uploaded documents, and other inputs—, including de-identified or aggregated data, may be processed by these AIsystems to deliver requested functionality and improve our Services.
5. Data Ingestion and Processing Through Integrations.
Processing, ingesting, and analyzing Customer Data received through authorized third-party platform Integrations in order to deliver the Services, including generating dashboards, analytics, AI-generated insights, and responding to user prompts. Data received through Integrations may be processed using artificial intelligence and machine learning technologies, including both our own and third-party AI systems.
6. Beta Features and Beta Services Program.
Processing, analyzing, and evaluating Customer Data, Feedback, and other information submitted through or generated by Beta Features in order to develop, test, evaluate, and improve Beta Features, determine whether totransition Beta Features to general availability, and enhance ourproducts and services, including through the use of artificial intelligence and machine learning technologies. This includes processing data received through Beta Integrations, which may involve experimental APIs, untested data mappings, or preliminary data normalization processes. Where Beta Compensation is offered, we may also process personal information necessary to determine eligibilityfor and remit Beta Compensation in accordance with Section 2.10(c) of the Terms of Use.
7. Carrying out surveys for user research and analyzing your feedback.
8. Make suggestions and recommendations to you about goods or services thatmay be of interest to you.
9. Contacting customers andprospective customers about products, services, developments andevents we think may be of interest to you.
10. Collecting information through the device-based settings which youhave enabled.
11. Enforcing our agreements, and complying with our legal obligationsincluding to disclose information to law enforcement, the courts andother authorities.
12. Recruiting and hiring,including considering your candidacy for employment.
13. De-identifying data and creating aggregated information, such asaggregated statistics or for analytical purposes.
We may choose to de-identify and create aggregated information out of any personal information you provide to us. For example, we could aggregate information about email addresses our users use to identify legitimate email providers versus spam providers, or we couldaggregate the number of users who use a particular feature todetermine which features are popular.
1. Providing and managing the Services or information requested, such as:
- account creation;
- managing your information and account;
- responding to questions, comments, and other requests;
- processing payment cardand/or other financial information to facilitate your use of the Services;
- managing payments and recovery of debts due to us;
- providing access to certain areas,functionalities, and features of our Services, including the sharing of content with other users, and certain AI powered functionality;
- answering requests for customer or technical support;
- responding to requests in relation topersonal information processed about the individual; and
- fulfilling or meeting the reason you provided the information.
2. Communicating with you about your account, activities on our Services and Privacy Policy or Terms of Service changes.
3. Administering and protecting our business and Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, internal quality control and safety and hosting of data).
4. Test, develop, analyze, and improving our Services, including through the use of artificial intelligence. This includes processing of your Usage Data and or the Customer Data. When you use our Services, including AI-powered features, the data you provide—including Customer Data, prompts, uploaded documents, and other inputs—, including de-identified or aggregated data, may be processed by these AIsystems to deliver requested functionality and improve our Services.
5. Data Ingestion and Processing Through Integrations.
Processing, ingesting, and analyzing Customer Data received through authorized third-party platform Integrations in order to deliver the Services, including generating dashboards, analytics, AI-generated insights, and responding to user prompts. Data received through Integrations may be processed using artificial intelligence and machine learning technologies, including both our own and third-party AI systems.
6. Beta Features and Beta Services Program.
Processing, analyzing, and evaluating Customer Data, Feedback, and other information submitted through or generated by Beta Features in order to develop, test, evaluate, and improve Beta Features, determine whether totransition Beta Features to general availability, and enhance ourproducts and services, including through the use of artificial intelligence and machine learning technologies. This includes processing data received through Beta Integrations, which may involve experimental APIs, untested data mappings, or preliminary data normalization processes. Where Beta Compensation is offered, we may also process personal information necessary to determine eligibilityfor and remit Beta Compensation in accordance with Section 2.10(c) of the Terms of Use.
7. Carrying out surveys for user research and analyzing your feedback.
8. Make suggestions and recommendations to you about goods or services thatmay be of interest to you.
9. Contacting customers andprospective customers about products, services, developments andevents we think may be of interest to you.
10. Collecting information through the device-based settings which youhave enabled.
11. Enforcing our agreements, and complying with our legal obligationsincluding to disclose information to law enforcement, the courts andother authorities.
12. Recruiting and hiring,including considering your candidacy for employment.
13. De-identifying data and creating aggregated information, such asaggregated statistics or for analytical purposes.
We may choose to de-identify and create aggregated information out of any personal information you provide to us. For example, we could aggregate information about email addresses our users use to identify legitimate email providers versus spam providers, or we couldaggregate the number of users who use a particular feature todetermine which features are popular.
5. Disclosing Your Information to Third Parties
We may disclose any personal information we collect to the following categories of third parties:
Vendors and Service Providers. We may disclose personal information we collect about you to our vendors and service providers. The categories of vendors and service providers to whom we entrust personal information include vendors and service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) payment and transaction processing; (iv) customer service activities; and (v) the provision of IT, legal, accounting, and related services. This may include disclosing data to third-party AI services, which may process Customer Data, including personal information of Authorized Users, to deliver requested Services and functionalities and improve our Services.
Your Organization and Administrator. If you access the Services on behalf of an organization (such as with your organization’s domain) or have your account paid for by another party, we will disclose your informationto that organization or paying party at its request and give suchorganization certain rights over your information. For example, your organization may request that we provide extra security controlsaround your account to protect information about your organization oryour organization may request that we link your Veltrix account with your organization’s account to enhance collaboration. If you are the administrator of a team, organization or other account holder with in the Services, we may disclose your contact information to current or past Service users related to you, for the purpose of facilitating Service-related requests. Please note that your information may also be subject to your organization’s privacy policy, and we are not responsible for the privacy or securitypractices of our customers.
Third-Party Platforms and Services. We will disclose certain personal information to third-party platforms and/or services if you haveexpressly consented or requested that we do so. Please note we do not endorse, screen or approve, and are not responsible for, thepractices or conduct of such third-party services. The data shared with or received from third-party platforms through Integrations issubject to the privacy policies and terms of service of the applicable third-party provider, which we do not control. We encourage you to review the privacy policies of any third-party platforms you connect to the Services.
Disclosures to Protect Us or Others. We will access, preserve, and disclose information we have associated with you to competent law enforcement bodies, regulatory and government agencies, courts or other third parties if we believe doing so is required or appropriate to: (i)comply with law enforcement or national security requests and legalprocess, such as a court order or subpoena; (ii) protect your, our orothers’ rights, property, or safety; (iii) enforce Veltrix’spolicies and contracts; (iv) collect amounts owed to us; (v) preventfinancial loss or in connection with an investigation or prosecutionof suspected or actual illegal activity; or (vi) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy,receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred in accordance with our legitimate interests in administering our business as part of such a transaction, as permitted by law and/orcontract.
Vendors and Service Providers. We may disclose personal information we collect about you to our vendors and service providers. The categories of vendors and service providers to whom we entrust personal information include vendors and service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) payment and transaction processing; (iv) customer service activities; and (v) the provision of IT, legal, accounting, and related services. This may include disclosing data to third-party AI services, which may process Customer Data, including personal information of Authorized Users, to deliver requested Services and functionalities and improve our Services.
Your Organization and Administrator. If you access the Services on behalf of an organization (such as with your organization’s domain) or have your account paid for by another party, we will disclose your informationto that organization or paying party at its request and give suchorganization certain rights over your information. For example, your organization may request that we provide extra security controlsaround your account to protect information about your organization oryour organization may request that we link your Veltrix account with your organization’s account to enhance collaboration. If you are the administrator of a team, organization or other account holder with in the Services, we may disclose your contact information to current or past Service users related to you, for the purpose of facilitating Service-related requests. Please note that your information may also be subject to your organization’s privacy policy, and we are not responsible for the privacy or securitypractices of our customers.
Third-Party Platforms and Services. We will disclose certain personal information to third-party platforms and/or services if you haveexpressly consented or requested that we do so. Please note we do not endorse, screen or approve, and are not responsible for, thepractices or conduct of such third-party services. The data shared with or received from third-party platforms through Integrations issubject to the privacy policies and terms of service of the applicable third-party provider, which we do not control. We encourage you to review the privacy policies of any third-party platforms you connect to the Services.
Disclosures to Protect Us or Others. We will access, preserve, and disclose information we have associated with you to competent law enforcement bodies, regulatory and government agencies, courts or other third parties if we believe doing so is required or appropriate to: (i)comply with law enforcement or national security requests and legalprocess, such as a court order or subpoena; (ii) protect your, our orothers’ rights, property, or safety; (iii) enforce Veltrix’spolicies and contracts; (iv) collect amounts owed to us; (v) preventfinancial loss or in connection with an investigation or prosecutionof suspected or actual illegal activity; or (vi) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy,receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred in accordance with our legitimate interests in administering our business as part of such a transaction, as permitted by law and/orcontract.
6. Your Choices
You have certain choices about we use your personal information, such as the right to opt out of:
Email. If you receive an unwanted email from us,you can use the unsubscribe link found at the bottom of the email toopt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms of Service or this Privacy Policy).
Mobile Devices Communications. We may send you push notifications through our mobile application. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device. We may also send you text messages. If you receivepromotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of getting marketing messages, we will still send you transactional messages, including responses toyour questions.
Integrations. You may disconnect any third-party platform Integration at any time through your account settings. Disconnecting an Integration will stop the collection of new data from the applicable third-party platform on a going-forward basis. However, please note that disconnecting an Integration does not automatically delete data that has already been collected and ingested into the Services, including data reflected in dashboards, chat histories, and AI-generated outputs. To delete previously ingested data, you must manually remove it from your dashboards and chat histories with in the Services. If you would like to request deletion of all data associated with a particular Integration, please contact us using the information provided in the "Contact Us" section below.
Artificial Intelligence. When you use our Services, including AI-powered features, the data you provide—including Customer Data, prompts, uploaded documents, data provided through Integrations, and other inputs—may be processed by AI technologies, including both our own and third-party AI services, to deliver requested Services and functionalities and improve our Services. Please note that all AI-generated outputs are provided for general informational purposes only and do not constitute financial, accounting, tax, investment, or other professional advice. AI-generated outputs may contain errors, omissions, or inaccuracies, including with respect to data ingested through Integrations, and should not be relied upon as the sole basis for any business, financial, or personal decision. You are solely responsible for reviewing, verifying, and validating all data and outputs generated by the Services.
Google API User Data
If you choose to connect your Google account or authorize our services to access
Google APIs, we will collect and process Google user data only as permitted by the scopes you authorize and only for the purposes described in this Privacy Policy. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We use Google user data only to provide or improve user-facing features of the
Services. We do not use Google user data to serve advertisements, retarget users, build advertising profiles, or develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models. Google Workspace APIs are not used to develop, improve, or train generalized or non-personalized AI and/or ML models. We do not sell Google user data or transfer it to third parties except as necessary to provide the Services, comply with the law, or protect against security threats.
Beta Features. You may opt out of any Beta Feature at any time by ceasing to use such Beta Feature. If you have authorized a Beta Integration, you may disconnect it at any time through your account settings. Disconnecting a Beta Integration will stop the collection of new data from the applicable third-party platform on a going-forward basis, but data that has already been collected and ingested into the Services will not be automatically deleted upon disconnection. To request deletion of data associated with a Beta Integration, including derivative data, interim outputs, or processing artifacts generated solely through the Beta Integration, please contact us using the information provided in the "Contact Us" section below.
Cookies. You have the right to decide whether to accept or reject cookies. You can stop or restrict the placement of Tracking Technologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note thatcookie-based opt-outs are not effective on mobile applications.
Please note that cookies used on our Services will differ and you must separately opt out in each browser and on each device. Your browsermay also give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browserscan be set to reject browser cookies. Since flash cookies do notreside in your browser, your browser settings will not affectthem.
Some browsers have “do not track” featuresthat allow you to tell a website not to track you. These features arenot all uniform. We do not currently respond to those signals. If youblock cookies, certain features on our site may not work. If youblock or reject cookies, not all of the tracking described here will stop.
Email. If you receive an unwanted email from us,you can use the unsubscribe link found at the bottom of the email toopt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms of Service or this Privacy Policy).
Mobile Devices Communications. We may send you push notifications through our mobile application. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device. We may also send you text messages. If you receivepromotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of getting marketing messages, we will still send you transactional messages, including responses toyour questions.
Integrations. You may disconnect any third-party platform Integration at any time through your account settings. Disconnecting an Integration will stop the collection of new data from the applicable third-party platform on a going-forward basis. However, please note that disconnecting an Integration does not automatically delete data that has already been collected and ingested into the Services, including data reflected in dashboards, chat histories, and AI-generated outputs. To delete previously ingested data, you must manually remove it from your dashboards and chat histories with in the Services. If you would like to request deletion of all data associated with a particular Integration, please contact us using the information provided in the "Contact Us" section below.
Artificial Intelligence. When you use our Services, including AI-powered features, the data you provide—including Customer Data, prompts, uploaded documents, data provided through Integrations, and other inputs—may be processed by AI technologies, including both our own and third-party AI services, to deliver requested Services and functionalities and improve our Services. Please note that all AI-generated outputs are provided for general informational purposes only and do not constitute financial, accounting, tax, investment, or other professional advice. AI-generated outputs may contain errors, omissions, or inaccuracies, including with respect to data ingested through Integrations, and should not be relied upon as the sole basis for any business, financial, or personal decision. You are solely responsible for reviewing, verifying, and validating all data and outputs generated by the Services.
Google API User Data
If you choose to connect your Google account or authorize our services to access
Google APIs, we will collect and process Google user data only as permitted by the scopes you authorize and only for the purposes described in this Privacy Policy. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We use Google user data only to provide or improve user-facing features of the
Services. We do not use Google user data to serve advertisements, retarget users, build advertising profiles, or develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models. Google Workspace APIs are not used to develop, improve, or train generalized or non-personalized AI and/or ML models. We do not sell Google user data or transfer it to third parties except as necessary to provide the Services, comply with the law, or protect against security threats.
Beta Features. You may opt out of any Beta Feature at any time by ceasing to use such Beta Feature. If you have authorized a Beta Integration, you may disconnect it at any time through your account settings. Disconnecting a Beta Integration will stop the collection of new data from the applicable third-party platform on a going-forward basis, but data that has already been collected and ingested into the Services will not be automatically deleted upon disconnection. To request deletion of data associated with a Beta Integration, including derivative data, interim outputs, or processing artifacts generated solely through the Beta Integration, please contact us using the information provided in the "Contact Us" section below.
Cookies. You have the right to decide whether to accept or reject cookies. You can stop or restrict the placement of Tracking Technologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note thatcookie-based opt-outs are not effective on mobile applications.
Please note that cookies used on our Services will differ and you must separately opt out in each browser and on each device. Your browsermay also give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browserscan be set to reject browser cookies. Since flash cookies do notreside in your browser, your browser settings will not affectthem.
Some browsers have “do not track” featuresthat allow you to tell a website not to track you. These features arenot all uniform. We do not currently respond to those signals. If youblock cookies, certain features on our site may not work. If youblock or reject cookies, not all of the tracking described here will stop.
7. Data Retention
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which itwas collected, provide our Services, resolve disputes, establishlegal defenses, conduct audits, pursue legitimate business purposes,enforce our agreements, and/or comply with applicable laws. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of the legal requirement.
Please note that data collected through third-party platform Integrations is retained in accordance with this Section and is not automatically deleted upon disconnection of the applicable Integration. Retained data may continue to be reflected in dashboards, chat histories, and AI-generated outputs unless and until you affirmatively delete such data through the Services or submit a deletion request as described in the "Your Choices" section of this Privacy Policy.
Data processed through Beta Features, including any derivative data, interim outputs, or processing artifacts generated through Beta Integrations, is retained in accordance with this section and is not automatically deleted upon your discontinuation of a Beta Feature or disconnection of a Beta Integration. Beta Features may process data in ways that differ from the generally available Services, which may result in the creation of data artifacts that would not exist under the generally available Services. For instructions on requesting deletion of Beta-specific data, please refer to the "Your Choices" section of this Privacy Policy.
Please note that data collected through third-party platform Integrations is retained in accordance with this Section and is not automatically deleted upon disconnection of the applicable Integration. Retained data may continue to be reflected in dashboards, chat histories, and AI-generated outputs unless and until you affirmatively delete such data through the Services or submit a deletion request as described in the "Your Choices" section of this Privacy Policy.
Data processed through Beta Features, including any derivative data, interim outputs, or processing artifacts generated through Beta Integrations, is retained in accordance with this section and is not automatically deleted upon your discontinuation of a Beta Feature or disconnection of a Beta Integration. Beta Features may process data in ways that differ from the generally available Services, which may result in the creation of data artifacts that would not exist under the generally available Services. For instructions on requesting deletion of Beta-specific data, please refer to the "Your Choices" section of this Privacy Policy.
8. Security and Integrity of Your Information
The Internet is not 100% secure. We cannot promise that your use of our Services will be completely safe. Anytransmission of your data to or through our Services is at your ownrisk. We encourage you to use caution when using the Internet.
While we employ commercially reasonable measures to ensure the integrity of data processed through the Services, including data received through third-party platform Integrations, the automated ingestion andprocessing of data may introduce errors, including incorrect,incomplete, or duplicated data. We do not guarantee the accuracy, completeness, or reliability of any data ingested throughIntegrations or any AI-generated outputs derived therefrom. You are solely responsible for reviewing and validating all datadisplayed with in the Services.
Beta Features, including Beta Integrations, may carry additional risks of data error, loss, corruption, or inaccuracy beyond those applicable to the generally available Services, as more fully described inSection 2.10(b) of the Terms of Use. Beta Features may not perform atthe same level of accuracy, availability, security, or functionalityas generally available components of the Services. Not with standing the foregoing, we maintain data security protections for personal information processed through Beta Features, including personal information of third parties ingested through Beta Integrations, thatare no less protective than the standards we apply to Customer Content generally, including with respect to technical andorganizational measures designed to protect against accidental orunlawful loss, access, or disclosure.
While we employ commercially reasonable measures to ensure the integrity of data processed through the Services, including data received through third-party platform Integrations, the automated ingestion andprocessing of data may introduce errors, including incorrect,incomplete, or duplicated data. We do not guarantee the accuracy, completeness, or reliability of any data ingested throughIntegrations or any AI-generated outputs derived therefrom. You are solely responsible for reviewing and validating all datadisplayed with in the Services.
Beta Features, including Beta Integrations, may carry additional risks of data error, loss, corruption, or inaccuracy beyond those applicable to the generally available Services, as more fully described inSection 2.10(b) of the Terms of Use. Beta Features may not perform atthe same level of accuracy, availability, security, or functionalityas generally available components of the Services. Not with standing the foregoing, we maintain data security protections for personal information processed through Beta Features, including personal information of third parties ingested through Beta Integrations, thatare no less protective than the standards we apply to Customer Content generally, including with respect to technical andorganizational measures designed to protect against accidental orunlawful loss, access, or disclosure.
9. International Data Transfers
Veltrix is based in the United States and the Services are intended only for users with in the United States,and as such your personal information may be processed in the United States. We may use service providers that operate in other countries. Therefore, your personal information may be transferred to locationswhere privacy laws may not be as protective as those in your country,province, or state, as permitted by law. Personal information transferred or stored internationally will be subject to the laws ofthe jurisdictions where it is transferred or stored, and may be accessible to foreign courts, law enforcement, and national securityauthorities in those jurisdictions.
10. Third-Party Websites/Applications
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
11. Children’s Information
The Services are not directed to children under 18 and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information with out your consent, you may contact us as set forth below. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account, or, if appropriate and possible, seek written consent from such child’s guardian.
12. Changes to our Privacy Policy
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to submit are quest as detailed in this Privacy Policy, please contact us at:
NetSky AI, Inc.
838 Walker Road, Suite 21-2, Dover, Kent County, Delaware 19904
Email: contact@netsky.ai
NetSky AI, Inc.
838 Walker Road, Suite 21-2, Dover, Kent County, Delaware 19904
Email: contact@netsky.ai
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